We stand behind the quality of this product and its more-than-fair pricing, so do not issue refunds for changes of mind. As the downloading of all items has been repeatedly tried and tested through numerous channels, we do not refund for tech problems at your end. We will work with you to provide another way to access the material if necessary.
Deposits and partial payments paid for booking Bronnie for your event are non-refundable. We do not issue refunds for any form of cancellation by you. This is to ensure Bronnie's arranged travel costs and other income forfeited for your event are covered or reimbursed.
In the event of Bronnie having to cancel, which would only be under unexpected and extreme circumstances, your deposit will be fully refunded.
Full speaking fees are always non-refundable after the event.